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153 Reviews

4.9  Stars 1 5 https://app.reviewtree.com/assets/reviewtree.png
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You were patient with him when he developed an attitude once in the past.

" Compassionate care for our Spunky! You were patient with him when he developed an attitude once in the past. "

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5 Stars
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Time to answer all questions.

" Great care. Sincere. Takes time to answer all questions. Time to answer all questions "

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The care my cat received.

" I appreciated the calm atmosphere and care for my baby cat. The care my cat received "

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Explanation of what you were going to do and being so gentle with Luna.

" Awesome Dr. And the receptionist was awesome and so was the nurse will come back again . Explanation of what you were going to do and being so gentle with Luna "

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5 Stars
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the thoroughness of the conversation regarding my pet's health, current symptoms, and history.

" I found the facility clean, the staff friendly and professional, and everyone was caring and knowledgeable. I feel my dog is in good hands when she's there. The thoroughness of the conversation regarding my pet's health, current symptoms, and history is very valuable to me. "

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5 Stars
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the amount of time spent to make sure all of our questions were thoroughly answered and our concerns .

" While we didn't get the news we hoped for, we had a wonderful experience as far as the compassion, concern, knowledge, and experience from all the staff. Dr Su took so much time to talk with us and make sure all of our questions were answered and our concerns addressed. the recommendations were thorough and reasonable and we felt that our pet's best interest was in mind. the follow up and procedure estimate were prompt as well. we most appreciate the amount of time spent to make sure all of our questions were thoroughly answered and all of our concerns addressed. "

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5 Stars
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everyones kindness and patience.

" Dr Su and her team are amazing. You do fantastic work. I really appreciate everyones kindness and patience with me through the whole TPLO process "

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5 Stars
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Follow up calls.

" Excellent customer service and follow through from all staff members Follow up calls "

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How approachable everyone was.

" From the front desk, support staff, and doctors we came into contact with, everyone was very friendly, kind, and provided thorough information. Also, how approachable everyone was. "

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5 Stars
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Expertise & efficiency.

" My pets have always received top notch care. As a CVT, I know exactly what I'm looking for in a specialist & I have always been exceedingly happy with the efficiency & high level of skill I've always enjoyed coming there. I am frequently asked for recommendations on internal medicine specialists & I always point my clients towards Sunstone. I haven't experienced your surgery department as of yet but I'm sure that team is fantastic too. Expertise & efficiency "

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5 Stars
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Dr. Klaser's specialty and care.

" We really appreciate the care and thoroughness that Dr. Debra Klaser and the staff at Sunstone given to our senior dog, Puff. The new facility is great and the waiting room is large enough for pets and their owners to spread out. "

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4 Stars
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Friendly and competent staff.

" Friendly and competent staff. I was seen quickly and all my questions were answered. "

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5 Stars
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Knowledge, kindness, amazing care they give and the communication.

" Our 10 y/o pup was out of the blue diagnosed with a cancerous liver tumor during the time of Covid -- it was very hard to find a veterinary surgeon and we were lucky to be referred to Sunstone. Their team is phenomenal -- not only is our old guy still alive and cancer free, but he's thriving and we thank the Sunstone team daily for the time we have with him. we appreciate their entire team's kindness, knowledge, amazing care, and their communication "

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Our 10 y/o pup was out of the blue diagnosed with a cancerous liver tumor during the "time of Covid".

" Our 10 y/o pup was out of the blue diagnosed with a cancerous liver tumor during the "time of Covid" -- it was very hard to find a veterinary surgeon and we were lucky to be referred to Sunstone. Their team is phenomenal -- not only is our old guy still alive and cancer free, but he's thriving and we thank the Sunstone team daily for "

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5 Stars
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The comprehensive look at my dog's issues.

" I'm very happy with the care my dog has received at Sunstone and from Dr. Elliott. The staff is personable and helpful. Dr. Elliott is extremely thorough. He gave me a lot of information to help me make important decisions about my dog and helped me weigh all my options. I highly recommend Sunstone. "

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5 Stars
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How kind people are and the quick turnaround.

" Thank you to the whole staff for being so nice and informative. I met Dr Su for a consult and she was very nice, so sweet to my girlie, very informative and knowledgeable. How kind people are and the quick turnaround "

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4 Stars
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Communicate.

" I appreciate the communication. Somebody gets back to me quickly. Communicate "

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Taking my cat to Sunstone Veterinary Specialists was one of the best things I ever did for her healt.

" Taking my cat to Sunstone Veterinary Specialists was one of the best things I ever did for her health. Without exception, everyone on the team is polite, professional, friendly, and trustworthy. The company motto is "Work is love made manifest," and it really shows. One of the many things I love about Dr. Debra Klaser, vet tech Jenni "

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Thank you Sunstone for treating our little guy with an ACL tear with compassion and caring and for d.

" Thank you Sunstone for treating our little guy with an ACL tear with compassion and caring and for doing such a great job on his surgery. Other than some issues with the staff calling in medications on time and having to make some trips back and forth due to that the whole experience with them has been great. The cost was hard to bea "

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5 Stars
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I saw two different vets for two different cats.

" I saw two different vets for two different cats. They extended my cats' terminal lives. One had digestive issues that was fixed by a simple specific prescription kibble. I'm happy that they're having a new location with more space. "

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5 Stars
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Dr. Elliott's careful, methodical, empathetic, patient, and highly informative approach to addressing.

" I am in my late 60s, I have had dogs all my life, and my wife and I consider our dogs to be like our children. No veterinarian I have ever had was as thorough, patient, empathetic, and informative as Dr. Josh Elliott was. Dr. Elliott's careful, methodical, empathetic, patient, and highly informative approach to addressing us and our pup. "

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5 Stars
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Prompt and thorough communication.

" Everyone I've spoken with and emailed at Sunstone has been incredibly kind and helpful. Dr. Su talked with us for a long time after Bear's appointment, and I never once felt rushed. Bear is in extremely good hands at Sunstone. I sincerely appreciate your prompt and thorough communication. "

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5 Stars
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Honesty and compassion.

" Dr. Lillian Su is a very kind and authentic person. You can tell her empathy and professionalism intertwine quite nicely. She treated my animal and myself with compassion and respect. Honesty and compassion "

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5 Stars
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The thoroughness of the diagnosis and treatment.

" The process for seeing my cat was well designed and thorough. And the care my cat received was top notch. Everyone at the practice explained what they would be doing and asked thoughtful questions. I was confident throughout that my cat was in good hands. The thoroughness of the diagnosis and treatment "

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5 Stars
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Our interaction has been with Dr Su only and we really appreciate her patience , friendliness and pro.

" Family member had a dog with an injured leg. Our interaction has been with Dr Su only and we really appreciate her patience , friendliness and professionalism. "

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5 Stars
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Their efforts to hear all about both Bodhi's medical history and our current concerns.

" We found the staff and doctors at Sunstone to be patient, kind & thorough. We so appreciated their efforts to hear all about both Bodhi's medical history and our current concerns. "

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5 Stars
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The expedience in which we were seen and put on the surgical schedule.

" Sunstone was recommended to us by our primary vet. Dr. Su was very kind and knowledgeable as well as the other staff we met and talked with during the consultation. Although we aren't looking forward to our pup having surgery we 100% trust Dr. Su and staff to take care of our boy and feel relieved to have found someone that cares about our pup as much as we do! The expedience in which we were seen and put on the surgical schedule was greatly appreciated. "

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5 Stars
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Communication.

" They took great care of my dog! Communication "

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the kindness and integrity.

" I love how the staff are all friendly and caring, and how organized the office staff are. I love that the Vets I've worked with are very knowledgeable, thoughtful and communicative. I never feel rushed; I feel like my animals get individualized and personal care. I like the shared decision making and follow-up. I appreciate the kindness and integrity of everybody there. "

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5 Stars
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The doctors were especially sweet.

" Everyone we dealt with was super friendly and helpful. My dogs are like my kids, so having such a caring staff made us feel that our dog was in good care. I wouldn't hesitate to recommend sunstone to anyone. The doctors were especially sweet. They shared information in a way that was easy to understand and made me feel that my pet was being very well cared for. "

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