Automatic Client Feedback & Review Generation
ReviewTree helps Veterinary Practices to track client experience and KPI data, boost staff morale & retention and increase referrals & online reviews.
We support local veterinary-related charities and Angel Funds to get more of your satisfied clients to recommend you to others.
Online Reviews & Recommendations
Get more of your happy clients recommending you online on top sites like Google, Facebook, Yelp and others. Catch unhappy clients before they complain publicly and reduce negative reviews.
Staff Morale & Accountability
Share client feedback with staff to show them how much their clients appreciate them and enhance staff accountability.
Client Feedback & Satisfaction Score
Find out what your clients appreciate most and what they’d like to see improved. Track how they found you and who has referred the most people to you. Measure client satisfaction and Net Promoter Score.
100% Automatic - No Extra Work!
Never miss a chance to follow up with clients on their visit. Set frequency and appointment types to collect feedback and reviews from Automatically. Instant notification of unhappy clients & scheduled reports and recaps.
Case Study & Results - ZippiVet
Frequently asked questions
ReviewTree can process donations to any Charity listed HERE.
Your client contact information is ONLY allowed to be used to generate feedback & reviews for your practice. It is NEVER used for any other purpose nor shared with any 3rd party.
No, the default setting does not allow that to avoid survey fatigue. Clients would get a request for feedback, and a follow up, after completing their first Visit Type that matches one of your selected types.
You can set the delay for when they are eligible to be surveyed again. Once per month, once every 3 months, etc.
Yes, clients are asked if they would be willing to allow their comments to be seen publicly on review sites and on your website. If they say “No” their comments go back to you privately.
No. The platform pulls in the ‘post a review’ element from most sites so they can post their review without leaving the feedback portal. If a review site only allows registered users to post reviews, the client will need an account. However, they will not need to login as their stored credentials are used to authenticate them.
Reviewtree automatically channels client feedback to the top sites where the client can post. If they do not have accounts on top sites, they are connected to sites that do not require a login to post a review, such as BBB or VetRatingz.com
All 4 or 5 Star Reviews from most review sites or Survey Responses can get published automatically to your website. If you choose a subscription that does not include the automatic website publication it can be included for an additional $25 per month.
Yes. Alerts and reporting can be customized by satisfaction score, location, department, or provider.
Yes. Client responses can be organized by Location, Department, or Provider via scheduled reporting.
By default, the system will not send to Client’s if their pet passes away. You have the option to enable this and set the delay for how many days to wait before asking for feedback.
Choose the perfect plan
Whether your just want to collect client feedback, grow your online reviews, or maximize your exposure online, ReviewTree has a plan to fit your needs. Discounted pricing for practices with multiple locations. Save 10% on annual payment